Join Saudi Credit Information Company (SIMAH) as a Customer Service Officer in Riyadh, open to diploma and bachelor degree holders without prior experience.
Requirements and Qualifications
Diploma or Bachelor degree or equivalent.
No previous experience required.
Advanced command of both Arabic and English languages.
Good knowledge of SIMAH products and services.
Familiarity with financial sector products and practices.
Key Responsibilities
Receive and respond to customer inquiries via phone and various channels.
Explain credit reports and their components to customers.
Provide basic technical support to subscribers and customers.
Create and follow up support tickets and inquiries via the customer service system.
Handle credit dispute inquiries and coordinate with relevant authorities.
