Job Title

• Customer Service Associate

Location

• Riyadh, Saudi Arabia

Salary and Benefits

• Total monthly salary: SAR 8,600
• Basic salary: SAR 6,143
• Other allowances: SAR 2,457

Job Responsibilities

• Respond to customer inquiries via phone, email, and chats
• Resolve order and product-related issues
• Provide customer support and assistance
• Use company-specific customer service systems and tools
• Ensure an excellent customer experience

Requirements

• Saudi nationality only
• Age 18 years or older
• Minimum high school diploma
• Computer proficiency
• Excellent communication skills
• Ability to work in rotating shifts
• Willingness to work weekends and holidays if needed

Benefits

• No prior experience required
• Comprehensive training upon employment
• Medical insurance for employee and family
• Special discounts for Amazon employees
• Life insurance
• Continuous development and training opportunities
• Professional work environment and career growth opportunities

Working Hours

• 9 hours daily
• At least 40 hours weekly
• Rotating shifts between 8 AM and 10 PM

Required Skills

• Attention to detail and seriousness
• Professional customer service skills
• Fast learning and adaptability
• Ability to work under pressure
• Multi-tasking ability