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Customer Service Representative at Aljazira Bank for Bachelor’s Degree Holders

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Employment Info
  • Industry
    Industry
    Banking/ خدمة عملاء/ ماليات
  • Salary
    Salary SAR 6000-9000/Month
  • Deadline
    Deadline 29/11/2026
  • Updated
    Updated 02/06/2026
  • Location
    Location Riyadh - Saudi Arabia

Job Responsibilities

  • Receive and professionally respond to customer inquiries via phone, email, and digital channels promptly.
  • Provide accurate information about banking products, services, and procedures.
  • Handle customer complaints and resolve service-related issues to achieve customer satisfaction.
  • Document all customer interactions and maintain records in approved systems.
  • Coordinate with internal departments to ensure efficient customer service delivery.
  • Escalate complex cases to appropriate authorities when necessary.
  • Maintain service quality and adhere to internal policies and procedures.

Qualifications and Requirements

  • Bachelor’s degree.
  • Previous experience in customer service, preferably in banking or corporate environments.
  • Strong communication and interpersonal skills.
  • Problem-solving abilities with attention to detail.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Team spirit and professional customer service focus.
  • Preferably bilingual in Arabic and English.
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